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Customer Reviews
Briarwood Flower & Gift Shoppe
Local Ballston Spa, NY florist
Average Customer Rating: 4.9 of 5 stars. (140 reviews)
Date: Nov 24, 2024
Name: Jeanne W

State/Province:NY

I want to recognize Rick fir the beautiful basket if flowers he designed for my daughter in law. It was outstanding. You made her day. Wishing you many years delivering joy to your clients.
Date: Nov 09, 2024
Name: Gail O

State/Province:NY

Delivery was announced ahead of time, the bouquet is beautiful!
Date: Oct 29, 2024
Name: Jennifer L

State/Province:NY

My husband regularly orders flowers for me from your shop and they are always long lasting and beautiful!
Date: Oct 16, 2024
Name: Shirley B

State/Province:NY

very happy w/ service & beautiful arrangement
Date: Oct 08, 2024
Name: Gail L

State/Province:NY

I have been receiving flowers from you several times. Each time the are vibrant and fresh!
Date: Apr 01, 2024
Name: Wendy R

State/Province:NY

The flower arrangement was absolutely beautiful!!!
Date: Apr 01, 2024
Name: Rhonda D

State/Province:NY

The arrangement was beautiful, and the recipient loved them.
Date: Dec 05, 2023
Name: Margaret S

State/Province:NY

Absolutely gorgeous arrangements at very reasonable prices, but what truly makes Briarwood the only place to shop flowers is the customer service! These people have heart!
Date: May 17, 2023
Name: Bonnie S

State/Province:NY

Gorgeous flowers, arrived on time, fresh, colorful arrangement. Whe I need flowers, I will certainly order from Briarwood Flower and Gift.
Date: May 08, 2023
Name: Antoinette J

State/Province:NY

Arrangement is beautiful!
Date: Apr 27, 2023
Name: Sheryl P

State/Province:NY

Professional, courteous service.
Date: Apr 22, 2023
Name: WILLIAM W

State/Province:NY

The Flowers were delivered on time and were Beautiful.
Date: Apr 16, 2023
Name: Lori B

State/Province:AL

Wonderful customer service! I have made quite a few orders from out of state and have been very pleased with the service I’ve received each time. The last order I made was for a funeral service and Rick was very helpful in sorting out the details and delivering the flowers for me before leaving for his vacation. Great business, won’t shop anywhere else.
Date: Mar 31, 2023
Name: Lydia R

State/Province:OR

I was told by people at the service that the spray for SO beautiful. I would have liked to have seen it. Thank you for your hard work!
Date: Mar 30, 2023
Name: Carol B

State/Province:NY

The flowers were just what I expected- beautiful! They were delivered by early afternoon which is what I was hoping for! They really brightened up my daughters day!
Date: Mar 23, 2023
Name: Carol H

State/Province:NY

Prompt service and beautiful arrangement
Date: Feb 23, 2023
Name: David D

State/Province:FL

Amazing customer service and arrangement that I ordered. The followup with my order was outstanding. THANK YOU!
Emma's Reply:
Date: Feb 24, 2023, 8:09 am

You are very welcome!
Date: Feb 18, 2023
Name: Paula T

State/Province:NY

Very pleased with flowers would recommend and order from you again
Date: Jan 25, 2023
Name: Sally P

State/Province:NY

I am so impressed by Briarwood Flower Shoppe. They exceeded my expectations with a lovely arrangement for my Aunts funeral. I had used their services prior at my mothers funeral also. Each time the flowers were exquisite! I highly recommend them!
Date: Jan 13, 2023
Name: Lisa D

State/Province:NY

Easy online ordering with same day delivery. The recipient said the flowers and vase were beautiful and their hand-delivery made it extra special. Thank you!
Emma's Reply:
Date: Jan 17, 2023, 7:46 am

You are very welcome! We are glad the recipient liked the flowers.
Date: Dec 20, 2022
Name: Jennifer C

State/Province:WA

Briarwood flower created a beautiful “happy” flower arrangement and delivered within hours of placing the order on line. Thank you in making a birthday happy.
Date: Sep 23, 2022
Name: Dan C

State/Province:NY

Easy online ordering. Flowers arrived during the time specified. Would definitely order again. A+
Date: Jun 08, 2022
Name: Tammy D

State/Province:NY

Ordering flowers online was easy and secure. Delivery was quick. Thank you!
Date: Jun 06, 2022
Name: Rebecca K

State/Province:NE

Beautiful Plant! Quick Service. I will definitely order from again!
Date: May 24, 2022
Name: Darlene N

State/Province:NY

Flowers were beautiful. Thanks
Date: May 21, 2022
Name: Robert C

State/Province:OK

Have used this florist for years. Living out of state we have to trust their choices and arrangement... and they never disappoint.
Date: May 21, 2022
Name: Audrey K

State/Province:FL

Beautiful arrangements and always delivered as ordered. A consistently great florist
Date: May 14, 2022
Name: Marlene D

State/Province:NY

To many flowers in arrangement.crowded
Date: May 11, 2022
Name: Alex D

State/Province:NY

The custom flower arrangement was beautiful, one of the favorite bouquets my wife has ever gotten.
Date: May 09, 2022
Name: Diane G

State/Province:NY

Flowers are lovely. Thanks for a great job. Diane
Date: May 04, 2022
Name: Robert C

State/Province:OK

We live out of state, and they ALWAYS satisfy our floral needs. Thank you for the great service you provide.
Date: Apr 26, 2022
Name: Lydia R

State/Province:OR

Will only order from Briarwood. They are the best of the best and have ordered for 40 years from them.
Date: Apr 25, 2022
Name: Shannon R

State/Province:NY

Beautiful arrangements and excellent customer service!
Date: Mar 24, 2022
Name: Karen D

State/Province:NC

This was the fastest, most responsive company I've worked with! I ordered at 8:53 am on a Saturday morning, got a phone call at 9 to confirm, and delivered by 10:30am!! My friend who received the flowers said the man who delivered them was just the sweetest. I will definitely order again!
Date: Mar 07, 2022
Name: Claudia S

State/Province:NY

they were absolutely gorgeous and the person who delivered them was very nice
Date: Feb 14, 2022
Name: Ted S

State/Province:NY

Wonderful arrangement and timely delivery!
Date: Feb 14, 2022
Name: Anthony S

State/Province:NY

On short notice (my fault) on the morning of Valentine’s Day I placed an order to be delivered. I was quickly called to verify my order and was also informed they would do the best they could to get the flowers delivered. Even made a backup plan to deliver to my house at a later time when the worker was on their way home from work. And boy did they deliver and the flowers were brought to the original destination within hours. The communication was wonderful and I will certainly recommend and do business again. Thank you so much!!!! Flowers were awesome!!!
Date: Feb 12, 2022
Name: Susan S

State/Province:NY

Excellent as always!
Date: Jan 21, 2022
Name: Carol D

State/Province:NC

..
Date: Jan 06, 2022
Name: WILLIAM W

State/Province:NY

This was the second time using Briarwood Florist. The arrangement was beautiful. The person whom received the flowers loved them.
Date: Jan 06, 2022
Name: Lydia R

State/Province:OR

Briarwood has always been the best of the best Far and away better than any in that area could ever be.
Date: Dec 24, 2021
Name: Natalie D

State/Province:NY

I am an out of town buyer and prefer to help small businesses rather than national online florists. Our family sends a relative a birthday arrangement every year and since finding Briarwood Florist, that is the only one we use. The arrangements have been more than we expected, timely delivery of quality product and work. If I lived in the Ballston Spa area I would use no other florist - especially avoiding grocery stores that carry flowers. Never been disappointed by Briarwood. And our relative has been thrilled with every arrangement.
Date: Dec 08, 2021
Name: William W

State/Province:NY

Was looking for a local florist. I was did! Briarwood was awesome. Ordering online was easy. Delivery was quick. The arrangement was so colorful. Definitely will use again in the future.
Date: Oct 26, 2021
Name: Michelle V

State/Province:NY

Lovely, colorful flower arrangement for my wife's 30th birthday! She loves them!
Date: Oct 22, 2021
Name: Katherine W

State/Province:NY

Prompt delivery of a quality product. My friend enjoyed the fruit!
Date: Oct 19, 2021
Name: Janice S

State/Province:NY

I sent flowers to a good friend for her birthday. I ordered a balloon with the flowers that wasn't included in the delivery. Flowers were beautiful though.
Date: Oct 19, 2021
Name: Janice S

State/Province:NY

Update! When Briarwood Flower and Gift Shoppe discovered their mistake about a missing balloon with my order they took it upon themselves to send an additional delivery along with the missing balloon! THAT people is customer service of days gone by. Thank you Briarwood for being an upstanding business that makes customer satisfaction a priority. Will order from them again and again!
Date: Oct 18, 2021
Name: David B

State/Province:AR

The on line ordering process was easy. I received an email that the flowers had been delivered. I didn't see the actual arrangement since I am out of state.
Date: Sep 23, 2021
Name: William M

State/Province:NY

Flowers were beautiful, delivery on time.
Date: Sep 16, 2021
Name: Lynn J

State/Province:NH

Have been ordering from this business for many years. They are so helpful, so nice, so professional, so everything!! Arrangements are always beautiful.
Date: Aug 27, 2021
Name: Cynthia R

State/Province:IN

Arrangement was beautiful! Appreciated that staff called about replacing a flower they did not have with another! Thank you!
Date: Jul 28, 2021
Name: Marian T

State/Province:NY

The arrangement was just lovely. I had it sent in the name of my grandchildren and they were very proud of it
Date: Jul 18, 2021
Name: June M

State/Province:NY

5, Beautiful flower arrangement, Thank You!
Date: Jul 03, 2021
Name: Kymberly I

State/Province:NY

Gorgeous floral arrangement! I was very happy when I saw my purchase.
Date: Jun 19, 2021
Name: Sheena W

State/Province:NY

Lovely arrangement
Date: Jun 08, 2021
Name: Sheena W

State/Province:NY

Beautiful arrangement. Thank you.
Date: May 22, 2021
Name: Audrey K

State/Province:FL

Briarwood always makes up beautiful arrangements and the flowers last for weeks. Top quality, honest, and helpful.
Date: May 22, 2021
Name: Alison F

State/Province:NY

Loved that I could order my Mom flowers online and how simple it was! I requested no lilies and to keep roses out of possible and they made it happen! Super happy!!!
Date: May 11, 2021
Name: Maureen N

State/Province:NY

Wonderful!
Date: Apr 17, 2021
Name: christopher b

State/Province:CA

ALWAYS THE BEST!!!
Date: Apr 16, 2021
Name: Sheena W

State/Province:IT

Excellent product and service
Date: Mar 22, 2021
Name: Katerina D

State/Province:LA

Thank you for such a great customer service and creating a beautiful arrangement for my sister!
Date: Mar 15, 2021
Name: Phyllis M

State/Province:FL

I’ve been a customer since my own wedding 40 years ago. Briarwood has provided flowers for every possible occasion for us since then. They are always beautiful. I never choose an arrangement. Let the design do what he does best. Always gorgeous!
Date: Feb 22, 2021
Name: Jaime K

State/Province:NY

Beautiful arrangement.
Date: Feb 22, 2021
Name: Lydia R

State/Province:OR

Thank you for creating another stunning arrangement and delivering it to the hospital. The patient and the nurses are blown away! You're the best!
Date: Feb 14, 2021
Name: Richard H

State/Province:NY

I sent someone special flowers for Valentine’s Day. The delivery driver made 2 attempts to deliver the flowers. The flower arrangement was beautiful!!! Highly recommend!!!
Date: Feb 11, 2021
Name: alyson p

State/Province:NY

Great customer service
Date: Jan 01, 2021
Name: Kristina N

State/Province:NY

I am a repeat customer as my elderly mother lives nearby and the fresh, artistic, well crafted arrangements really brighten her day. This year's Pristine White Basket I ordered for her was over the top..just beautiful! Customer for life!
Date: Dec 24, 2020
Name: Natalie D

State/Province:NY

I have ordered every year from Briarwood for a family birthday in their area. The arrangements always arrive on time and the recipient relays her extreme pleasure in their arrangements and quality of flowers.
Date: Nov 30, 2020
Name: Mandy R

State/Province:NY

Beautiful arrangement.....flowers were very fresh.
Date: Nov 13, 2020
Name: Karin M

State/Province:CT

beautiful flowers and thank you for working with me to deliver these twice to the recipient. Kind and caring florist. would absolutely come here again to order flowers for any occassion. Thank you !!!
Date: Oct 25, 2020
Name: Alex V

State/Province:NY

I got my wife flowers for her birthday - they were absolutely beautiful!
Date: Oct 19, 2020
Name: Tia M

State/Province:IT

The website was very user friendly and there were plenty of beautiful options. My grandparents love this shop and were thrilled with their gift. Thank you for making it easier to send some love from over seas!
Date: Oct 19, 2020
Name: Janice S

State/Province:NY

Being at the opposite end of the state, I had to put trust into the fact I would be happy with the bouquet I sent a friend for her birthday. Norwood did a phenomenal job!! The flowers were gorgeous and my friend was surprised! Thank you Briarwood!!
Date: Oct 12, 2020
Name: Lucille F

State/Province:NY

Beautiful centerpiece. Variety of flowers
Date: Oct 04, 2020
Name: Janice S

State/Province:NY

Thank you for being easier to order from than 1800flowers! They were a nightmare!!
Date: Oct 02, 2020
Name: Marybeth M

State/Province:NY

Excellent personal service and a warm and friendly staff made my experience with Briarwood Florist and memorable one. I am now a loyal customer and will use them whenever the opportunity arises. Thanks again for the superb customer service! The recepient raved about the quality of the flowers.
Date: Sep 16, 2020
Name: Paul C

State/Province:MA

My daughter loved the flowers.
Date: Aug 15, 2020
Name: Carolyn B

State/Province:NY

Lovely arrangement.
Date: Jun 24, 2020
Name: Andrea B

State/Province:NY

I recently used Briarwood florist for a delivery. I do not live in the area and solely chose them based on their reviews. The gentleman from the shop called me to let me know the person was not home and that he did not want to leave the flowers in the heat. He tried several times and even tried to see if a neighbor was home to take them. He was so kind. The delivery looked great. I will definitely use them in the future.
Date: Jun 06, 2020
Name: Michael M

State/Province:NY

Beautiful arrangement.
Date: Jun 05, 2020
Name: Barbara Y

State/Province:FL

Rick at the store went above and beyond any customer service I have ever received. I live in Florida and he made sure he found someone who would deliver a beautiful goodie basket to my granddaughter who lives in Greenwich, about an hour and a half from his store, to deliver it to her after surgery! Unfortunately I can't give him any business myself because of the distance, but anyone that lives near Ballston Spa or wants to send something to someone living in Ballston Spa, please, please call Briarwood Flower & Gift Shoppe! You will not be disappointed!
Date: May 23, 2020
Name: Mary P

State/Province:SC

My Mom loves the plant. It's very full of beautiful flowers.
Date: May 12, 2020
Name: Diane G

State/Province:NY

Flowers are lovely. Great arrangement.
Date: May 12, 2020
Name: Mary Beth P

State/Province:SC

I ordered for my Mom since I live in SC. The plant was beautiful and so full of flowers. Thank you.
Date: May 12, 2020
Name: Stephanie V

State/Province:NY

Beautiful arrangement
Date: May 11, 2020
Name: Donata M

State/Province:NY

Lovely arrangement
Date: May 11, 2020
Name: Mandy R

State/Province:NY

Received a fruit basket..... it was beautifully arranged and the fruit was perfect!
Date: Apr 14, 2020
Name: Gina H

State/Province:NY

There was an issue with our first order but Rick went out of his way to make it right and got a replacement to us immediately. Very nice bouquet and will be using them in the future.
Date: Apr 13, 2020
Name: Claire R

State/Province:NY

This is not the first time that I have received flowers from Briarwood and everyone of them have been first class.
Date: Mar 05, 2020
Name: Suzanne D

State/Province:NY

Absolutely beautiful arrangement
Date: Feb 22, 2020
Name: KATHY H

State/Province:NY

The flowers were fresh and beautiful as always and made mom very happy!
Date: Feb 17, 2020
Name: Pamela M

State/Province:NY

The flowers where beautiful and I thank you very much
Date: Feb 16, 2020
Name: Shirley N

State/Province:NY

Have used Briarwood for years and so do my 2daughters. Have never been disappointed. Their creations are perfect and absolutely gorgeous. And their delivery staff are so pleasant as well. I always am delighted with a Briarwood delivery. They “make my day.”
Date: Jan 01, 2020
Name: Kathleen P

State/Province:NY

I only saw a photograph of the arrangements and it looked gorgeous. The recipient of the flowers raved about them. Thank you
Date: Dec 13, 2019
Name: Donna D

State/Province:NY

The arrangement was beautiful
Date: Nov 30, 2019
Name: Laury K

State/Province:NY

The flowers were beautiful, and the service was great. I will definitely use them again!
Date: Nov 19, 2019
Name: Nancy F

State/Province:NY

Beautiful flower arrangement for my birthday. I also appreciated the call before the flowers were delivered so I was sure to be at home when they were delivered.
Date: Nov 18, 2019
Name: Amy P

State/Province:NY

Amazing! So beautiful!
Date: Sep 29, 2019
Name: Susan D

State/Province:NY

You created a beautiful woodland floral arrangement with natural elements, the colors of the flowers and the quality overall is superior, and still looks as fresh today as it did when it arrived 5 days ago.
Date: Sep 15, 2019
Name: Sara P

State/Province:NY

Beautiful peace plant...enjoy it!
Date: Sep 12, 2019
Name: Mary B

State/Province:NH

I found them on line. I ordered a bouquet for my daughter's 29th bday. It was delivered in an extremely timely manner. They called to let me know she did not answer the door and the flowers left on porch (cool day in the shade). The bouquet is beautiful. I kept their number and will certainly use them again.
Date: Aug 24, 2019
Name: JOAN S

State/Province:FL

Beautiful Peace Lily! Recipient loved it.
Date: Jun 17, 2019
Name: MEGAN H

State/Province:NY

GREAT JOB AS ALWAYS!!!!
Date: Jun 12, 2019
Name: Mandy R

State/Province:NY

Flowers were beautiful!
Date: May 25, 2019
Name: Audrey K

State/Province:CT

I always use Briarwood to send flowers to my stepmother. They are always beautiful and there has never been any problem with ordering or delivery.
Date: May 14, 2019
Name: Stephanie V

State/Province:NY

Beautiful and healthy bouquets every time, redelivered a second arranuwhen it came too early and wonderful delivery service! They are blooming great!
Date: Mar 25, 2019
Name: Shirley N

State/Province:NY

My family uses Briarwoodl all the time. Their beautiful arrangements are beyond compare and they will always try to match your in wishes as closely as possible. They are A No. 1 in my book. I even enjoy their delivery staff. So vey pleasant. Their arrangements are a work of art.
Date: Feb 17, 2019
Name: Linda C

State/Province:NY

The flowers were nice, thank you
Date: Feb 17, 2019
Name: Melanie L

State/Province:NY

Friendly service and beautiful rose arrangement! Thank you
Date: Jan 30, 2019
Name: Laurie D

State/Province:FL

I'm in Florida and ordered a plant to be delivered to my mother in law in Saratoga Hospital. She got it the next day,as promised and it was exactly what I ordered. She loved it.I had never ordered long distance before and I was nervous. This florist shop is the best. Thanks so much!
Date: Jan 18, 2019
Name: Kathleen L

State/Province:NY

The floral arrangement I sent to my Mom for her birthday was absolutely gorgeous. The flowers were so fresh, vibrant and lasted a very long time. I highly recommend this florist.
Date: Jan 14, 2019
Name: COLLEEN I

State/Province:NJ

I ordered flowers for my sister for her b'day on 12/27 as of today they r still alive.its a beautiful arrangement looked just like the picture (Astermeria). Would definitely recommend this florist.
Date: Jan 07, 2019
Name: Ann P

State/Province:NY

The flowers were very fresh and beautifully arranged. Our Daughter-in-law was thrilled. I however felt that the arrangement looked to be closer in size to the small and not the medium which I ordered.
Date: Jan 07, 2019
Name: Ann P

State/Province:NY

I ordered flowers for our Daughter-in-law on line for Christmas. Was disappointed in the size of the arrangement. Rick from Briarwood called and explained that the Teleflora site is very deceiving in that all the flowers are placed on one side for the photo. Even though my dissatisfaction had nothing to do with his shop he still wanted to make it right. He is sending our Daughter-in-law a spring arrangement!!! This is definitely the type of merchant that you would want to do business with.
Date: Jan 05, 2019
Name: Laura D

State/Province:TX

We picked the Thomas Kinkade light up Christmas arrangement to brighten up a sister's holiday. We had trouble with a delivery for her last year from another florist. We were pleasantly surprised by the quick delivery. Our sister's expressed joy and the pictures she sent were proof she was also pleasantly surprised. The Kinkade light up ornament is one she can use every year. Thank you for your EXCELLENT customer service! Blessings to you in 2019.
Date: Dec 02, 2018
Name: Chad L

State/Province:NY

Beautiful!
Date: Nov 15, 2018
Name: Judy R

State/Province:NY

The arrangements ordered were for my late Husband’s funeral, and were just lovely. Couldn’t have asked for nicer flowers....so fresh. Thank you.
Date: Sep 18, 2018
Name: Kathy R

State/Province:NY

I received a gift ofbeautiful Gerbera daisies. The arrangement was beautiful but I rated 4 stars because 1 flower arrived broken and did the next day. Following that I received a beautiful "replacement" bouquet. That was a wonderful and amazing surprise! Thank you, Briarwood! Excellent service, beautiful flowers! Thank you, again.
Date: Sep 09, 2018
Name: KATHY S

State/Province:NY

Flowers and flower arrangement of Gerbera Daisies was beautiful. I would give 5 stars but one flower died by the next day. Today, 4 days later, the arrangement still looks terrific. Would definitely use this florist again.
Date: Sep 05, 2018
Name: Abby L

State/Province:NY

Flowers arrived right on time and were beautiful. I picked custom and let the florist put an arrangement together, requesting whites and pinks. They honored my request and the arrangement was gorgeous. Will definitely be my new go-to for flowers! Thank you!!
Date: Aug 31, 2018
Name: Tony S

State/Province:NY

Sent flowers for a thank you from this site. They were incredible according to the recipient. Thanks Very Much... Tony
Date: Jun 24, 2018
Name: Alicia P

State/Province:NY

The flowers were beautiful and are as lovely three days later! I thoroughly enjoying them and appreciate the care instructions to prolong their beauty
Date: May 22, 2018
Name: William C

State/Province:NY

The flowers, as always, were beautiful! My wife loved them.
Date: May 15, 2018
Name: Kay S

State/Province:NY

Delightful!
Date: May 14, 2018
Name: Judy T

State/Province:NY

Beautiful bouquet! I don’t send many flowers anymore but Briarwood is the only florist I would use. Highly recommend their services!!!
Date: May 01, 2018
Name: Esmeralda T

State/Province:NY

I've never received an arrangement form Briarwood it was a garden dish. I absolutely loved it. After seeing their work we made a purchase for our supervisor.
Date: Apr 23, 2018
Name: Esmeralda T

State/Province:NY

The arrangement I received is beautiful !! I love it. I would recommend ordering from Briarwood flower & gift.
Date: Apr 19, 2018
Name: Margaret M

State/Province:TX

Briarwood did a wonderful job!! The flowers were beautiful. Just what my friend needed in her time of sorrow. Thank you for doing an awesome job!
Date: Jan 18, 2018
Name: Michelle M

State/Province:NY

I sent flowers to a dear friend after the birth of her baby girl. She sent me a picture and they were beautiful! She was very pleased, so therefore I was very pleased :-) They also did a wonderful job about delivering on the same date that I ordered. I would certainly use Briarwood Florist again!
Date: Dec 01, 2017
Name: Rhonda H

State/Province:GA

Very happy with the service and quality of plant.
Date: Oct 11, 2017
Name: Heather S

State/Province:NY

It was a very nice plant garden at a very reasonable price. Would definitely order from there again.
Date: Oct 10, 2017
Name: Nicole E

State/Province:NY

great service, beautiful flowers and reasonable prices. Delivered exactly on time too!
Date: Sep 29, 2017
Name: Courtney E

State/Province:NY

Beautiful arrangement!
Date: Jun 21, 2017
Name: John V

State/Province:NSW

Excellent service, quick delivery, lovely flowers.
Date: May 27, 2017
Name: Tiffany Q

State/Province:CO

Flowers were beautiful!!